DPDP Gap-to-Green Program for a Leading NBFC
Challenge
5M+ customer records across 30+ systems, no consolidated RoPA, consent buried in loan T&Cs, and an approaching regulatory audit.
Approach
Full data mapping, 40+ processing activities documented, consent re-architecture for digital lending journeys, security safeguards audit and DPO operating model.
Results
- 92% of critical gaps closed in 6 months
- RoPA + DPIA evidence pack accepted by internal audit
- Consent withdrawal SLA reduced to under 24 hours
